Terms and Conditions – Fairy Beauty (UK)
Effective Date: 02 July 2025
Registered Business Address: 130 Union St, Aberdeen AB10 1JJ
Website: ww.fairybeauty.co.uk
1. Introduction
Welcome to Fairy Beauty. These Terms and Conditions apply to all appointments, purchases, and use of our website. By booking with us or using our website, you agree to be bound by these terms. If you do not accept them, please refrain from using our services.
2. Appointments and Cancellations
2.1 Appointments can be booked online, over the phone, or in person.
2.2 We request at least 24 hours’ notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee of up to 100% of the deposit cost (if charged).
2.3 Clients who arrive late may have their treatment time reduced or may need to reschedule. Arrivals more than 10 minutes late may be treated as a no-show.
2.4 We reserve the right to refuse or cancel bookings at our discretion, including for safety, health, or conduct concerns.
2.5 We reserve the right to cancel or reschedule your appointment(s) at any time in the event of staff unavailability due to illness, emergency, or other unforeseen circumstances.
3. Pricing and Payment
3.1 All prices are inclusive of taxes (where applicable) and are listed in GBP (£).
3.2 We accept major credit/debit cards, contactless, and cash. Any online payment gateways are subject to third-party terms and conditions.
3.3 Prices may vary and are subject to change without notice.
3.4 Treatment charges will be based on the prices in effect on the day of your appointment, not the prices at the time of booking.
4. Refunds and Returns
4.1 Services: Due to the nature of personal care services, refunds are not provided unless the service was not delivered with reasonable care and skill (as per the Consumer Rights Act 2015).
4.2 If you are unhappy with your service, please notify us within 48 hours. We may offer a correction or goodwill gesture where appropriate.
4.3 Retail Products: Products can be returned within 7 days of purchase if they are unused, unopened, and in their original packaging, with proof of purchase.
5. Personal Belongings
5.1 We cannot be held responsible for any lost, damaged, or stolen items while you are on the premises.
6. Medical Conditions & Patch Testing
6.1 Please notify us of any medical conditions, allergies, or medication before your treatment.
6.2 A patch test is required at least 48 hours before certain treatments (e.g. tinting, all lash treatments ). Failure to attend a patch test will result in cancellation or refusal of treatment.
6.3 We reserve the right to refuse service if we believe it may pose a risk to your health or the health of others.
7. Use of Our Website
7.1 By accessing our website, you agree not to use it for any unlawful, misleading, or malicious activity.
7.2 All content (text, images, graphics, logos, etc.) is owned or licensed by Fairy Beauty and is protected by UK copyright law. You may not reproduce, republish, or exploit any content without our written consent.
7.3 We do our best to ensure our website is accurate and functional. However, we do not guarantee it will be error-free or uninterrupted.
7.4 Any links to third-party websites are provided for convenience and do not imply endorsement. We are not responsible for their content or services.
8. Data Protection & Privacy
8.1 We are committed to protecting your personal data. All personal information is handled in accordance with the UK GDPR and the Data Protection Act 2018.
8.2 For more information, please refer to our Privacy Policy available.
9. Liability
9.1 We will perform all services with reasonable skill and care. However, we shall not be liable for any indirect, incidental, or consequential damages, except as required by UK law.
9.2 Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or any other liability which cannot be legally excluded.
10. Changes to These Terms
10.1 We reserve the right to update these Terms from time to time. Any changes will be posted on our website with the effective date.
10.2 Continued use of our services or website after changes are made constitutes acceptance of the updated terms.
11. Governing Law
11.1 These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Scotland.
11.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Scotland.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Fairy Beauty
Email: hello@fairybeauty.co.uk
Phone: 01224 007758
Website: www.fairybeauty.co.uk
Registered Address: 130 Union Street, Aberdeen AB10 1JJ